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2.0 LOGGING IN

2.1 What to do if your user name and/or password is not working

Please contact your CSR so that they may reset your account. This should make you able to access your account again. You will only need to give them your first and last name. Sorry, we will not be able to make your old password work, but we will be able to give you a new password to get in. An automatic password reset system is coming soon.

2.2 What to do if your user name and/or password is missing or forgotten

Please contact your CSR so that they may reset your password. You will only need to give them your first and last name. We will not be able to find out what your old password was, but we will be able to give you a new password. Hint: Your user name should be your email address. An automatic password reset system is coming soon.


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